Frequently Asked Questions
CAR has organized their Frequently Asked Questions by business category. Please click
on the title of each category to view the questions that pertain to that topic. We have added
additional resources under links.
If you have any additional questions about CAR, try our
Search or please contact us at Data Operations.
For Technical issues, please visit our Help page.
Answers to Administrative questions pertaining to Servicing Carrier requirements, the subscription process, and
CAR's training program.
Answers to Underwriting questions pertaining to cedable coverages, CAR's Commercial Automobile Insurance Manual,
and CAR's rate edit penalty program.
Answers to MAIP-related question pertaining to Companies and Producers.
Answers to Claims questions pertaining to CAR's role in the Department of Revenue's Insurance
Claim Payment Intercept Program and the procedures for excess judgment reimbursement.
Answers to Data Reporting questions pertaining to the reporting requirements set forth in the Massachusetts
Answers to Financial questions pertaining to CAR's quarterly member
participation reports and member company ceding expense allowance.