FAQ

FAQ - Administration

The following are Administration questions and answers pertaining to Servicing Carrier requirements, the subscription process, publication distribution information and CAR's training program.

Questions:


Where can I find company code number information?

How may I be added to or removed from a publication distribution list?

How is an "ERP" assigned to a Commercial Servicing Carrier?

Which companies are required to be members of CAR?

Does CAR provide any training programs for member companies?

What is the purpose of the Taxi/Limo program and how is it implemented?


Answers:


Where can I find company code number information?

Company code number information can be found on CAR's website in the About CAR section under Corporate Documents, Company Membership Listings, Active CAR Member Groups/Companies.

How may I be added to or removed from a publication distribution list?

A listing of CAR publications can be obtained by calling Marian Adgate, Corporate Documentation Specialist, Residual Market Services, at 617-880-7231. Requests to be added to or removed  from a distribution for a particular publication can be made by completing the Publication and Mail Listing Form located on the Reports Page.  Most publications can be found on CAR's website.

How is an "ERP" assigned to a Commercial Servicing Carrier?

A commercial (other than private passenger) automobile appointment to a Servicing Carrier is afforded to a producer upon the producer applying and qualifying for appointment as an ERP for private passenger automobile (newly emerging ERP) or as a consequence of the loss of the last remaining voluntary contractual agreement between the producer and a commercial automobile writer. An appointment to a Taxi Program Servicing Carrier may be obtained subject to the producer maintaining a commercial relationship with a commercial automobile writer (voluntary or ERP) along with evidence that identifies intent to place taxi or limousine coverage through the producer by a potential insured (i.e., letter of intent).

Which companies are required to be members of CAR?

All companies applying for, or holding a 6G (Auto Liability) license are required pursuant to G.L.c.175, §113H to be Members of CAR.

Does CAR provide any training programs for member companies?

CAR’s training program has been developed to enhance the industry’s cost effectiveness. Based upon past experience and need evaluation, CAR provides training in four general areas:

  • Data Quality/Data Reporting
  • Claims
  • Financial
  • Market

The program is flexible enough to incorporate other areas of need unique to your company.

For further information refer to CAR’s training area on our website.

What is the purpose of the Taxi/Limo program and how is it implemented?

The purpose of the Taxi/Limo program is to establish a residual market mechanism that provides Massachusetts motor vehicle insurance for taxi, limousine and car service risks.

Initially, CAR distributes a Request for Proposal to service the residual market taxi and limousine/car service business in Massachusetts. Subject to the approval of the Commissioner of Insurance, CAR’s Governing Committee shall appoint no more than two (2) Servicing Carriers to administer the Taxi and Limousine Program for a period of five (5) years. The appointment may be extended based upon factors relative to to the Servicing Carrier's performance. These factors may include, but will not be limited to, conformance with the regulations of the Taxi and Limousine Program, adherence to CAR’s rules, and effective loss control, underwriting and claims administration. At the present time, CAR’s taxi and limousine/car service Servicing Carriers are Safety Insurance Company and Pilgrim Insurance Company.

For further information, please consult the CAR Manual of Administrative Procedures, Chapter VIII – Taxi and Limousine Program.

 
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