Electrical Shutdown – Wednesday, December 11, 2019 @ 2:00 PM

Due to the need for electrical updates in our data center, CAR will be performing an electrical shutdown on Wednesday, December 11, 2019 commencing at 2:00 PM (EST) and concluding at approximately 6:00 PM (EST). During this shutdown, CAR's websites, mainframe and telephones will be unavailable. This means that producers will be unable to process any policy applications or make any assignments through the MAIP Policy Application and companies will not be able to view reports, perform any reporting and corrections functions or transmit any data to our FTP servers during this time period.

Although we anticipate that our infrastructure and systems will be available once again at approximately 6:00 PM, CAR recommends that producers and companies plan to perform any necessary transactions prior to the 2:00 PM shutdown on that date as a contingency for any unforeseen issues that may occur to delay the restart of our systems.

We do recognize that this is an imposition to those Assigned Risk Producers who need to place business in the MAIP on that afternoon. Therefore, if you would like to be notified as soon as our systems become available, please contact maipsupport@commauto.com and we will ensure that you receive an email when the MAIP Policy Application is operational.

We apologize for any inconvenience this may cause. If you have any questions, please contact us at 617-338-4000.

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